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Annual Deep Cleaning for Each Home in Inventory Should be Mandatory

Once a year, some of us make an appointment with a doctor for a physical. This is when the doctor “lifts the hood” and makes sure the ol’ ticker and…

Back-of-the-House Customer Service Training

Recently, my wife and I spent our anniversary at a hotel on the Oregon coast. It was a unique date because it marked the first…

Creating A Standard Property Appearance Document

All of you have been to your favorite restaurant and ordered your favorite item. Once you placed the order, the kitchen began a dance of…