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Annual Deep Cleaning for Each Home in Inventory Should be Mandatory

Once a year, some of us make an appointment with a doctor for a physical. This is when the doctor “lifts the hood” and makes sure the ol’ ticker and…

Common Threads: How Starr Textile Services’ Ties to the Vacation Rental Industry Helped It Knit Success 

If any company can find opportunities amid challenging circumstances, it’s Starr Textile Services. In 2004, Meyer Vacation Rentals in Gulf Shores, Alabama, was quickly outgrowing the only local…

Preventive Maintenance for Vacation Rental Homes

The reactive maintenance approach, or “If it ain’t broke, don’t fix it,” is expensive and inefficient. Vacation rental property managers wind up spending more time…

Preventive Maintenance for Vacation Rental Homes

The reactive maintenance approach, or “If it ain’t broke, don’t fix it,” is expensive and inefficient. Vacation rental property managers wind up spending more time…

Back-of-the-House Customer Service Training

Recently, my wife and I spent our anniversary at a hotel on the Oregon coast. It was a unique date because it marked the first…

Best Practices for Accidental Guest Damage Repair and Bed Bug Infestation Remediation

Insurance products are among the variety of solutions available to vacation rental management companies (VRMCs) for the remediation of accidental guest damages and bed bug…

Best Practices for Accidental Guest Damage Repair and Bed Bug Infestation Remediation

Insurance products are among the variety of solutions available to vacation rental management companies (VRMCs) for the remediation of accidental guest damages and bed bug…

Creating A Standard Property Appearance Document

All of you have been to your favorite restaurant and ordered your favorite item. Once you placed the order, the kitchen began a dance of…

Time to Overshare Your Property Care 

We all have that friend—everyone has one or two—who loves to overshare. You know the type. Maybe they post too many Facebook updates or include too many details in that story from…