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Error Installing Soup Stock

Home Forums Creating A Vacation Rental Website Error Installing Soup Stock

This topic contains 14 replies, has 4 voices, and was last updated by Avatar Francis Wallinger 10 months, 3 weeks ago.

  • Author
  • #5401

    Receive this message.
    <h1>Vacation Soup Stock Installation Failed</h1>
    This site is not secured by https. You must configure https (also known as SSL) for this website before you install Vacation Soup.


  • #5403

    Hi Pamthegreek,

    While you have a certificate, I suspect it is not being forced, as the address works. You need to run the install on, and should force SSL in your cPanel (your hosting provider can help you with how to do this).



  • #5408

    I will contact the hosting provider but when I try to access   I get
    You don’t have permission to access / on this server.

    Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

  • #5798

    Finally got past the permission error but this is what I see when I try to logon to the site. 

  • #5799

    Instead of using the plugin installer is there somewhere where the files for the site are located and I can just FTP them to my site????  This is very tedious.


  • #5803

    Also received this message this morning.  Your Managed WordPress account,, is under constant monitoring to make sure it remains secure and performs exceptionally well. Because of that, we’re emailing to let you know that on December 04, 2017 we removed the following plugin(s) from your account:

    sg-cachepress 3.3.3

    These plugins are on our blacklist for causing severe issues with either security or performance, so to protect your site(s), you won’t be able to use them on your Managed WordPress account

  • #5804
    alan egan

    Hello Pam,

    Sorry that you are having problems.

    It looks, from your screenshot, that you don’t have WordPress installed.

    Secondly, was this email from Siteground? or was it from Wordfence?
    Did you take the privacy option when you signed up?

    I can’t see how you would get the email if you don’t have WP i

  • #5805

    I use Managed WordPress on Godaddy.  I am reluctant to sign up with Siteground as I have a three year subscription with GoDaddy for Managed WordPress.  I have another partially built website with GoDaddy but I switched over to try and get the Vacation Soup site going as I like some of its features.  I have had nothing but trouble from the get go.  I think some of the issues are trying to use the installer.  Is there a site where I can just copy the files using FTP and transfer them to my WordPress site.  It would eliminate the use of the plugin.  I see some of the other forum blogs that seem similar to what I was experiencing.


  • #5811
    alan egan

    Hi Pam,

    I’m sorry, I didn’t realise that you were with Godaddy.

    At present we don’t support installations with Godaddy. We are currently flat out work wise with the finalisation of the soup launch.

    I can suggest 2 things, either switch to Siteground for one year and switch back after that or bear with us and we will endeavour to help you early in the new year.

    I sorry for this inconvenience.

  • #5820

    Instead of using the plugin installer is there somewhere where the files for the site are located and I can just FTP them to my site????

  • #5821
    alan egan

    Hi Pam,

    We will make these available for you in the first week of January

    Here’s wishing you a great Christmas and a tip-top new year

  • #5824

    Great.  Thank you.  Have a great holiday.

  • #6395

    Still looking to get files to FTP to my site.  Can you help now???

  • #7674

    I too would like the installer files. I am in the same boat as – i have a lot invested in my other hosting site, which was just fine when I started this process. I’m technical literate and would love to have the install files so I can get past some database errors (that seem inconsistent in the script).

    Thank you for your consideration.

  • #7687

    [This is a copy of a reply to a duplicate issue in another topic]

    NB: Contains Very Technical details for Admin/Technicians to get around errors

    Our first installer, as you have worked out, is a replace-whole-site installer that tries really hard to make sure it does not trash an existing real site and is therefore prone to fall over and die like that for safety. As an aside, as soon as we have the time or volunteers this process should be changed to a Theme, as that would work on any hosting platform and would get away with these issues.

    To get you going as a I revisit a longer term solution, here are some links to public repos:

    The Installer

    Checks that it is not an existing live site and overwrites it with the archived complete Soup Stock.

    The Stock

    This is the complete stock that replaces your live site (which can then be unpacked and examined)

    Raw SQL (relative path in The unpacked Stock) wp-content/plugins/soup-release-master/current/stock.sql

    This is the pre-localised SQL. We carry out the following on the SQL which you will need to do as well as changing to your preferred locale):

    1. The only file kept from the old WP installation is wp-config.php. We take the pre-existing wp-config (for salts etc) and set the $table_prefix to vsoup_ (here). I know this is not the SQL but it is relevant.
    2. We replace every occurrence of ‘’ with your domain (here). Please note the schema has to be https.


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