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New to Forums- Cannot access Vacation Soup on my website

Home Forums New to forums? New to Forums- Cannot access Vacation Soup on my website

This topic contains 1 reply, has 2 voices, and was last updated by  Francis Wallinger 9 months, 2 weeks ago.

  • Author
    Posts
  • #6776

    Dianne Doughty
    Participant

    On 2/28/18 I joined Vacation Soup. We were traveling to Costa Rica and so I did not get to set up my property until 3-1-18. This morning I tried to post on Vacation Soup to my Costa Rica Guide Blog on my siteground website and my Username has been changed to DianneDoughty. My user name has been Diannedoughty@gmail.com. Why was it changed to DianneDoughty …isn’t all the usernames an e-mail address? According to our website I don’t have access to the top three buttons allowing me access. Please take a look at this and let me know what the problem is as soon as possible. I was able to put in a request to change my password when I completed the Property set-up. Could that be part of the problem?

    Thanks,
    Dianne Doughty
    Currently in Costa Rica

  • #6779

    Hi Dianne,

    I am just on to support at our data center, I will come back to you shortly.

    F

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