August 20, 2018 at 9:56 am #7992
Hi Alan and Francis
Yesterday I wrote a post about Villedieu town hall. However, I didn’t post it as I couldn’t upload my images in the media library. I kept getting an HTTP error which has happened previously. I’ve tried to clear up my media library but I had over 600 images as I have a lot of posts. I tested deleting some pics and checked that the images were still showing on the relevant posts. They were.
This morning Ive deleted more images so my library now has approx 400. I uploaded my new images (quite slow). I’ve posted my article today but I now notice a problem with previous posts.
On the preview column on the right hand side, some of the posts have greyed out images – perhaps I deleted the featured image from my library? The Coutances maze article is an example. When I go into this post in The Soup, images are missing (see below)
However, on my website, the images still appear:
I don’t know why I’m having this problem with the media library. The only way I seem to be able to upload new pics and then post new articles is by deleting library images but this causes a problem with The Soup.
Do you have any advice please?
August 21, 2018 at 9:34 am #7995
This is perplexing. The media problem really shouldn’t be happening. The soup has 10’s of 1,000’s images and we don’t have a similar problem. I would contact Siteground and ask them about the problem. You could do a restore from before you deleted the images.
August 21, 2018 at 9:34 am #7996
Please let us know what Siteground say
August 27, 2018 at 2:27 pm #8029
I contacted Siteground. They added a line to htaccess and suggested I used the SG Optimiser plugin so I could purge the cache. It did seem a little better but my site generally feels a bit sluggish. I’ll try and do some cleaning up and will contact them if I have more problems. Changing browser also helped.
Thanks for the suggestion to contact them.
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