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Problem with Elementor. Nothing saving!

Home Forums Creating A Vacation Rental Website Problem with Elementor. Nothing saving!

This topic contains 7 replies, has 5 voices, and was last updated by Avatar alan egan 2 months, 3 weeks ago.

  • Author
    Posts
  • #8271
    Avatar
    jennyb
    Participant

    Help! I spent all today creating my top 10 on my (already live) website http://www.barnfieldhousekent.co.uk. using  ‘edit in Elementor’ . My additions (new text and photos) went through ok until this evening when I started getting an ‘error 403’ message every time I tried to save. I went back to dashboard then tried again, and found that ALL of today’s changes — including the ones that were apparently successfully updated — have disappeared, and I am back to how the page ‘Explore’ (formerly Top 10) looked yesterday. I appear to have lost everything!

    Siteground say everything is working ok at their end.

    Anyone have any idea what’s happened? I am anxious to complete the website but can’t continue til this is sorted.

    Technical advice gratefully received.

    Thanks, Jenny

  • #8272

    How is it going Jenny? Was there a fix?  I feel for you as its so frustrating.

     

     

  • #8338
    Avatar
    Den@
    Participant

    Hello Jenny I’m having the same problem as you are. Have you manage to fix it? Thanks for the answer,

  • #8339
    Avatar
    Den@
    Participant

    Ok got it, its a Wordfence plugin. I have deactivated it, made changes and reactivate it

    https://wordpress.org/support/topic/403-error-when-updating-page/

    • #9143
      Avatar
      jennyb
      Participant

      Sorry not to reply earlier to Jenny and Den….my first grandchild arrived a lot earleir than expected, so everything got put on the back burner yet again. Now I am back to relearning everything!

       

      • #9147
        Avatar
        alan egan
        Keymaster

        Congratulations on the arrival of your grandchild 🙂

  • #8629
    Avatar
    Susanne Clague
    Participant

    One more resource that helped me solve this issue:

    https://www.ownerreservations.com/support/articles/403-error-whitelisting-word fence

     

  • #8630
    Avatar
    alan egan
    Keymaster

    Thank you Susanne,

    The link should read https://www.ownerreservations.com/support/articles/403-error-whitelisting-wordfence

    Thanks again

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