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The Rise of the Instant Satisfaction Guest and How It Is Transforming Operations

Remember when providing linens or cleaning the property post-stay entailed additional charges to the customer? And renting linens didn’t mean the beds would be made when you got there? In many markets, this was common even within the last ten years. This is an industry in the midst of rapid evolution. Much like the way marketing shifted […]

The post The Rise of the Instant Satisfaction Guest and How It Is Transforming Operations appeared first on VRM Intel.

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